Scheduling Assistant

This is a remote position. We are looking for an operations assistant to manage schedules and students for our transportation school: Trukademy Ontario and Trukademy Alberta. Candidates must be responsible, proactive, good at Excel, data analysis, coordination, etc. Candidates will be qualified with: - Prior experience in managing school schedules, students, and instructors. - Comfortable with night shift - Must have the latest laptop with high-speed Wi-Fi. Job responsibilities: Scheduling & Coordination · Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students. · Allocate instructors based on skill level, student needs, and requirements. · Coordinate availability of training vehicles, ensuring proper maintenance and readiness. · Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues. · Reduce the number of No-Shows Customer Service & Student Liaison · Communicate schedule confirmations, changes, and updates to students promptly. · Address student inquiries and concerns related to lesson timings, instructor assignments, or vehicle availability. · Ensure efficient lesson flow to maximize student satisfaction and minimize downtime Instructor & Resource Management · Maintain accurate records of instructor availability, certifications, and work hours. · Monitor instructor workload to ensure fair distribution and prevent scheduling conflicts. · Coordinate with the operations team/management regarding instructor leave requests and replacements. · Ensure schedules align with regulatory requirements for driving instruction hours. · Maintain compliance with licensing authority standards for student-to-instructor ratios. · Keep detailed records for audits and internal quality checks. Continuous Improvement · Identify bottlenecks or recurring scheduling issues and recommend process improvements. · Collaborate with management to forecast instructor and vehicle needs based on enrollment trends. · Provide feedback to the operations team/management/instructors for service quality enhancement. Please mail your resume to and with the subject "Scheduling Assistant." Requirements Candidates will be qualified with: - Prior experience in managing school schedules, students, and instructors. - Comfortable with night shift - Must have the latest laptop with high-speed Wi-Fi. Benefits Work From Home Originally posted on Himalayas