Lead Generalist Supervisor

About Brighter Day Services Brighter Day Services is a fast-growing home and commercial services company providing on-demand cleaning and multi-line services across multiple regions. The company operates using a flexible, performance-driven model that connects clients with service providers quickly and efficiently. We are building a high-performance sales and operations team and are seeking a Lead Generalist Supervisor to take on a key leadership role focused on revenue growth, team development, and operational execution. Role Overview The Lead Generalist Supervisor is responsible for both generating revenue and leading a team of Lead Generalists. This is a producing leadership role that combines sales performance with team management. The Supervisor will: - Close residential and commercial service deals - Support and improve team sales performance - Manage and develop a team of 2–4 Lead Generalists - Drive weekly and monthly revenue targets This role is designed for individuals ready to move from individual sales into leadership while maintaining strong earning potential. Key Responsibilities Sales & Revenue Generation - Close residential and commercial service deals - Follow up with inbound leads and outbound opportunities - Assist team members in closing deals and improving performance - Meet or exceed weekly and monthly revenue targets Team Leadership & Coaching - Manage a team of 2–4 Lead Generalists - Provide training, coaching, and daily support - Monitor team performance, activity, and results - Maintain accountability and consistent execution across the team Operations & Systems - Utilize BookingKoala and internal systems to manage jobs and clients - Ensure accurate notes, scheduling, and communication - Maintain high service quality and customer satisfaction standards Hiring & Team Growth - Assist with onboarding and training new Lead Generalists - Support team expansion and staffing goals - Help build and maintain a fully staffed, high-performing team Compensation Structure This role offers a multi-layered commission and bonus structure: Personal Sales Commission - Residential: 12%–16% per job - Commercial: 10%–15% per contract Team Revenue Override - Earn 1%–2% on total team revenue Bonuses & Incentives - Weekly volume bonuses based on performance - Recurring contract bonuses with ongoing monthly earnings - Performance accelerator opportunities with increased commission rates - Milestone bonuses tied to revenue and growth targets - Monthly KPI bonus pool based on performance metrics Earning Potential - Uncapped income - Multiple revenue streams (personal production, team performance, and bonuses) - Increased earning potential through leadership and team growth Qualifications Required - Experience in sales, customer service, or commission-based roles - Strong communication and closing skills - Ability to manage multiple tasks and conversations - Self-motivated with a performance-driven mindset - Leadership ability or readiness to step into a leadership role Preferred - Experience in home services, cleaning, or field services - Prior team leadership or supervisory experience - Familiarity with CRM or scheduling systems - Strong organizational and follow-up skills Work Environment & Schedule - Remote-based position - Flexible scheduling with expectation of availability during peak hours - Weekend availability is preferred and incentivized Growth Opportunity This role is designed as a pathway into higher leadership positions, including: - Sales & Operations Manager - Regional Leadership Roles - Expanded operational and executive positions Salary: $1,500 – $1,800 / biweekly Originally posted on Himalayas