Coordinator of Diagnostic Services

Este é um cargo remoto. Quoretech is seeking a dynamic and experienced professional to lead the operational management of our cardiac diagnostic services. This role offers a significant opportunity to influence the standards of arrhythmia monitoring across Brazil and internationally, aligning operational processes with the company’s high standards of excellence. The Coordinator of Diagnostic Services will play a crucial role in optimizing the quality, efficiency, and consistency of our cardiac analysis and reporting processes, ensuring a seamless integration from data collection to report issuance. ​ Responsibilities: - Monitor team performance and implement continuous improvements in operation. - Lead the recruitment and selection process of analysts and reporting doctors to ensure a highly qualified team is in place. - Oversee the onboarding and training of new staff to ensure effective integration into the company’s workflow. - Manage the distribution of test workloads strategically to optimize workflow balance and efficiency. - Define and track key performance indicators (KPIs) to continually refine processes. - Implement standards for report consistency, reducing variability and enhancing the accuracy of analyses. - Conduct periodic reviews of examinations and reports to identify areas for process optimization. - Participate in strategic meetings with internal teams and clients to align expectations, clarify queries, and propose operational improvements. - Develop and facilitate training programs for clients, acting as a facilitator to encourage adoption of new platform functionalities based on user feedback. - Supervise internal audits and recommend process adjustments to elevate service quality. - Support the development of new products and services by providing operational insights. ​ Requisitos - Proven experience in operational management within the healthcare diagnostic or digital health sectors. - Strong leadership capabilities with experience managing remote teams. - Analytical skills to monitor and implement improvements based on performance data. - Excellent communication and interpersonal skills to manage diverse teams and stakeholder relationships. - Proficiency in English for effective communication with international clients and partners. - Organized and punctual with a proven ability to adapt and learn new tools quickly. Benefícios - Fully remote role, offering the flexibility to work from anywhere. - Innovative and multicultural work environment that fosters professional growth. - Opportunity to contribute to a leading company in the digital health sector with a significant impact on healthcare diagnostics. Originally posted on Himalayas