Eligibility Verifier (Medical) | Work From Home (POOLING)

Job Description: - Verify patient insurance eligibility, benefits, co-pays, deductibles, and coverage for Senior/Elder Care services. - Contact insurance providers and use online portals to confirm eligibility and benefits. - Collect, review, and maintain accurate patient demographics, insurance information, and required documentation. - Educate patients on insurance coverage, preventive care services, and estimated out-of-pocket costs. - Answer patient inquiries and provide guidance on insurance benefits and care options. - Coordinate with physicians, care coordinators, and nursing home staff to support patient enrollment and timely care. - Identify patients due for preventive care and assist with appointment scheduling. - Maintain accurate records in EHR/EMR and insurance verification systems while ensuring HIPAA compliance. - Generate reports on eligibility verification, patient enrollment, and insurance coverage trends. - Follow company and client policies, procedures, and perform other duties as assigned. Minimum Qualifications: - Graduate of Bachelor's Degree (preferably in Medical, but not required) - Consultancy basis minimum of 6 months consultancy contract (subject for renewal) - At least 1–2 years of experience in healthcare insurance verification, eligibility and benefits verification, patient registration, or a related healthcare support role. - Must have excellent English communication skills, both written and oral - Ability to prioritize and organize multiple tasks - Strong communication skills and customer centric - Willing to work in shifting schedules, mostly night shift - Able to work from home, must have a reliable internet connection Others: - Equipment/ company computer is provided - Work from Home Originally posted on Himalayas