IT Support Supervisor

We are seeking an experienced IT Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment. The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience. Key Responsibilities - Lead, coach, and support a remote team of IT training and application support specialists - Oversee the design, development, and delivery of IT and healthcare application training programs - Support system stability, application readiness, data integrity, and compliance requirements - Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs - Maintain and improve documentation, workflows, training materials, and support procedures - Monitor team performance, manage schedules and assignments, and prioritize workloads - Promote a service-first culture focused on accountability, collaboration, and continuous improvement - Ensure support activities align with healthcare regulations, privacy standards, and organizational policies Required Qualifications - High school diploma or equivalent plus at least 2 years of IT operations experience - Active HIPAA compliance credential/training - Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices - Experience leading teams, managing priorities, and supporting remote employees - Strong communication, organization, documentation, and problem-solving skills - Ability to work collaboratively with clinical, operational, and technical teams Originally posted on Himalayas