Remote Receptionist

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care. Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers. ABOUT THE ROLE We are looking for a Remote Receptionist to serve as a first point of contact for customers, visitors, and internal teams. You will handle incoming calls and messages, provide basic information, route requests to the appropriate team, and support day-to-day administrative tasks. WHAT YOU WILL DO - Answer incoming calls, messages, and general inquiries - Provide basic information and assistance to customers and other contacts - Direct calls and requests to the appropriate team or location - Schedule appointments and coordinate basic requests - Maintain contact information and administrative records - Follow up on requests when needed - Provide general administrative support to the team WHAT WE ARE LOOKING FOR - Previous experience in reception, customer service, administration, hospitality, or a similar role - Professional and friendly communication style - Strong organization and attention to detail - Comfortable handling calls, messages, and multiple requests - Basic computer and Microsoft Office or Google Workspace skills - Reliable and comfortable working independently in a remote environment - Reliable internet connection and workspace - Legally authorized to work in the United States NICE TO HAVE - Previous remote receptionist or virtual receptionist experience - Experience with scheduling or appointment management - Experience in food service, hospitality, retail, or care environments - Bilingual communication skills - English / Spanish COMPENSATION $18–$24 per hour, depending on experience and qualifications. HIRING PROCESS Application Review → Initial Conversation → Interview → Offer EQUAL OPPORTUNITY Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives. Location: Remote Originally posted on Himalayas