Clinical Support Specialist

Must be a Florida resident to apply. What Are We Looking For? Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role. Responsibilities - Processing orders - Phone triage patients throughout the country via telemedicine - Walking patients through administering injections to themselves - Take incoming calls in med staff queue - Complete letter of medical necessities, travel letters - Communicating via email/phone with providers, patients, and staff - Assist patients with ordering products - Sending C/O through Med portal - Explaining treatment procedures to patients and providing follow up education - Handle high volume outbound and inbound calls - Multitasking skills through EMR, Med queue, and other systems - Phone and email etiquette Qualifications - Proficient in medical terminology - 1 + years' experience in healthcare setting required - Associate degree preferred but not required - Pharmaceutical experience encouraged - 1+ years of experience in a Healthcare setting - Excellent interpersonal and communication skills via email and verbal - Proficient in computer skills (Outlook/Microsoft) and EMR systems - Multitasking and system navigation skills - Coachable and a team player Shifts Available(Training is 4-6 weeks from 8:00am-4:45pm.): - Monday-Friday 9:00am-5:45pm - Monday-Friday 11:30am-8:15pm - Monday-Friday 12:00pm-8:45pm - Monday-Friday 12:15-9:00pm Compensation: starting $18.50/hr (not negotiable) Benefits - PTO - Paid Holidays - Medical - Dental - Health insurance - Employee Discount on services - *Benefits are subject to change at any time Salary: $18.50 Originally posted on Himalayas