[HK] Centre / Operations Manager | Cantonese Required

We are seeking an experienced Centre Manager / Operations Manager from the enrichment or education industry to support and grow Write Edge’s Hong Kong operations. This hands-on role covers administration, centre operations, enrolment, parent engagement, marketing coordination, projects, business development and supporting early-stage operations. We are looking for someone who understands the Hong Kong education and parent landscape, is highly organised and administratively sharp, and enjoys taking ownership in a fast-moving environment. Key Responsibilities 1. Centre Operations & Performance - Support the setup and smooth running of daily centre operations - Implement operational procedures to ensure consistency and efficiency - Monitor basic performance indicators (attendance, enrolment interest, parent feedback) - Flag operational challenges and propose practical improvements 2. Student Enrolment & Admissions - Conduct enrolment consultations with parents - Support admissions processes and trial classes - Work with the team to test enrolment messaging, trial formats, and conversion approaches - Provide insights on pricing sensitivity and parent decision-making 3. Customer Engagement & Relationship Management - Build strong relationships with parents through clear communication and trust - Handle parent enquiries and concerns professionally - Gather informal feedback from parents on expectations, preferences, and pain points - Support retention and referral efforts through positive parent experience 4. Marketing & Agency Management - Coordinate with internal teams and external agencies on local marketing campaigns and promotions - Provide market feedback to improve lead generation, messaging and enrolment efforts - Track campaign progress and ensure timely execution 5. Projects, Workshops & Budget Support - Support the planning and execution of workshops, events and other business initiatives - Coordinate timelines, logistics, manpower and resources - Support budget planning and tracking for assigned activities Others - Support the onboarding and integration of new hires to ensure a smooth transition. - Work with HR to identify staffing needs and assist to recruit for different roles. - Support special projects and initiatives related to centre operations, process improvements, marketing or business development. Requirements: - Experience as a Centre Manager, Assistant Centre Manager, or Senior Teacher in the enrichment industry - Strong understanding of Hong Kong parents, students and the enrichment landscape - Strong written and spoken Cantonese and English - Highly organised, detail-oriented and administratively strong - Able to work independently, take ownership and manage multiple priorities - Strong stakeholder management, project coordination and problem-solving skills - Comfortable working in a fast-paced, hands-on environment - Resourceful, proactive and strong in execution Salary: Up to HKD31,000 Originally posted on Himalayas