Recruitment Lead

The Recruitment Lead is a supervisory-level position responsible for balancing hands-on end-to-end recruitment delivery, direct client management, and formal people supervision. This role serves as the bridge between senior individual contribution and full management, requiring strong leadership discipline to guide a small team of recruiters toward productivity and quality targets. Key Accountabilities 1. Operational Excellence (OX) - Team Supervision: Lead a delivery unit to ensure all recruitment activities meet quality and timeline standards. - Delivery Leadership: Personally execute end-to-end recruitment for senior or high-impact roles. - Compliance & Governance: Ensure team-wide adherence to recruitment standards, data privacy, and operational workflows. 2. Client & Customer Experience (CX) - Account Management: Serve as the primary point of contact for assigned clients, managing expectations and delivery reporting. - Service Quality: Monitor and maintain high levels of client and candidate satisfaction. 3. People Experience (PX) - Direct Supervision: Manage the daily attendance, conduct, and performance of junior recruiters. - Coaching: Conduct regular feedback sessions to drive team capability and professional growth. 4. Development Experience (DX) - Leadership Mastery: Actively develop management skills and stay current on recruitment industry trends. - Readiness: Prepare for progression toward Managing Consultant roles. Experience and Qualifications - Experience: 6-8 years of recruitment experience, with proven success in client management or team lead roles. - Education: Bachelor’s degree required. - Competencies: Strong people management, professional judgment, client-facing diplomacy, and high accountability. Originally posted on Himalayas