Lead Business Analyst - Insurance (Fully Remote)

Top 3 Reasons To Join Us - Competitive salary - 100% Remote - Insurtech industry leader worldwide About Us At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers. - We are the leading provider of cutting-edge technology to the insurance industry - We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally - We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more - We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world - We are fully funded and backed by reputable VC funds and strategic institutional investors - We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months - We’ve grown our annualized revenue by over 1000% since January 2021 - We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do - Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution - Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement - Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship - Develops test plans for new workflows and processes; documents process changes - Create process models for current and future states for process analysis - Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations - Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks - Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption - Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed What We Need - A degree in Business, IT or any relevant field - At least 7 years of experience in a BA role - Previous experience working in the insurance industry or Insurtech is a must - Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication - Basic understanding of the technical development cycle of a mobile application or web portals - Agile/Scrum Framework for Project Planning & Release Management experience is a must - Strong written and verbal communication skills in English Why You’ll Love Working Here - Full-remote - Local time zone office hours, work by your schedule - Paid annual leaves - Employee stock options - Performance bonus