SAP AMS Functional Service Delivery Lead

SAP AMS Functional Service Delivery Lead Functional background (FI, CO, SD, MM, PM, TM, PP) - Primary Point of Contact: Serves as the main operational contact for SAP ASM Functional regarding all delivery topics, issues, and concerns. - Escalation Management: Acts as the primary escalation point for tickets, delivery quality, governance, and operational risks. - Experience Requirement: Requires 5+ years of proven SAP AMS service management experience. At least 5+ years of proven experience as SAP consultant in the modules: Logistics (SD, PP, MM, EWM, etc.), FI-CO, Success Factors, etc. - Performance Standards: Empowers the delivery team to achieve high quality deliverables while maintaining 100% alignment with SAP AMS process requirements. - SLA Oversight: Responsible for ensuring all target service levels (SLAs/KPIs) are met and contractual commitments are fulfilled. ADVANCED ENGLISH REMOTE Originally posted on Himalayas