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Technical Account Manager

jobgether

BrazilFull-time
Posted
1 month ago
Source
Jobgether (lever)
Field
Customer Success

Skills

Account ManagementNext.js

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager based in Brazil. This is a strategic, customer-facing opportunity at the intersection of technical consulting, account management, and customer success. You will serve as a trusted technical advisor to strategic enterprise accounts, developing a deep understanding of their platforms, workflows, and business objectives. The role combines technical diagnostics and solution design with relationship management, retention, and expansion. You will proactively identify optimization opportunities, resolve complex challenges, and help customers maximize platform adoption and ROI. Working closely with Product, Engineering, and Customer Success teams, you will ensure customer needs are understood and effectively addressed. You will also engage senior stakeholders and executive sponsors, translating complex technical concepts into clear business outcomes. This is a fully remote opportunity offering flexibility, professional development, and a collaborative international environment.

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