Collections Officer (Remote - Canada)

About the Role We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers. You should be persistent and firm without being aggressive, with strong English communication and follow-through. What You'll Do - Make outbound calls and send emails to follow up on outstanding payments. - Handle customer objections and payment delays professionally. - Follow up consistently on payment commitments. - Maintain accurate records and next steps. - Work toward daily and weekly collections targets and KPIs. Requirements What We're Looking For - Proven collections experience is required. - Experience handling US customers/accounts is strongly preferred. - Strong spoken and written English. - Comfortable with high-volume outbound calls. - Clear, direct, and concise communicator. - Firm, persistent, and professional. - Strong follow-through and accountability. - Comfortable working with targets and performance metrics. Benefits We offer: - CAD $4,000/month gross, depending on relevant experience and demonstrated collections expertise - Fully remote Originally posted on Himalayas