Manager, Professional Services (Enterprise SaaS) | ELN

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Professional Services (Enterprise SaaS) | ELN based in United States. This role leads a team of technical and scientific Professional Services consultants delivering complex enterprise SaaS solutions to R&D customers. You will have a particular focus on Lab Orchestration, laboratory automation, instrument integration, and scientific workflows. The position combines people leadership, customer consulting, technical direction, and commercial Services management. You will guide strategic engagements from discovery and proof of concept through implementation, adoption, and expansion. You will also help build scalable methodologies, reusable assets, and AI-enabled approaches that improve delivery quality and efficiency. Working across Sales, Solutions, Product, Engineering, and Project Management, you will help shape solutions and strengthen customer outcomes. This is an opportunity to develop a high-performing team while helping evolve Professional Services within a global scientific technology environment.