Senior Collections Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Collections Specialist based in the United States. The Senior Collections Specialist will play a key role in managing customer collections and resolving outstanding accounts receivable balances. This position combines customer engagement, payment processing, account reconciliation, and billing support across a complex, multi-entity environment. You will work closely with customers and internal teams to resolve disputes, address payment issues, and maintain accurate financial records. The role requires a balance of persistence and professionalism, ensuring strong collection outcomes while protecting customer relationships and trust. You will manage multiple priorities across different currencies, accounts, and billing requirements while maintaining a high level of accuracy. Success in this position depends on sound judgment, strong follow-through, excellent communication, and a customer-focused approach. The role also offers the opportunity to identify process improvements and contribute to more efficient accounts receivable operations.