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Booking Support Specialist

Sight Sea Travel Company

RemoteUnited StatesentryPart Time
Posted
yesterday
Source
Himalayas

Skills

CommunicationOnboarding

Description

We are seeking an organized and detail-focused Booking Support Coordinator to assist clients with researching options, coordinating booking requests, and keeping reservation information organized throughout the process. This role is a good fit for someone who communicates effectively, enjoys researching solutions, and can manage multiple client requests while maintaining accuracy and professionalism. Key Responsibilities - Gather information about client requests, needs, and preferences - Research available options using online resources and platforms - Assist with coordinating accommodations, transportation, activities, and related arrangements - Review booking information and confirmations for accuracy - Communicate relevant details and updates to clients - Assist with changes, adjustments, and special requests - Maintain accurate client and booking documentation - Track pending items and follow up when additional information is needed - Coordinate with service providers regarding booking-related requests - Provide responsive and professional support throughout the booking process Qualifications - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - High attention to detail - Comfortable conducting online research and using digital platforms - Ability to prioritize tasks and meet deadlines - Strong problem-solving and follow-up skills - Reliable, professional, and willing to learn new systems - Customer service, booking, hospitality, or administrative experience is helpful but not required Position Highlights - Fully remote work environment - Comprehensive onboarding and training - Ongoing education and skill development - Access to professional systems and resources - Continuing learning opportunities - Collaborative and supportive team environment Originally posted on Himalayas

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