Client Support Specialist

Build your career with SMA Support Services! We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing. We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients. Ready to grow your career in a supportive, international environment? Join us—apply today! Qualifications - At least 3 years in the BPO industry - Excellent English communication and multitasking skills - Appointment setting background and other similar roles is a PLUS - Preferably with a background in Customer Service - Willing to work graveyard and can start training immediately - Has an existing home office setup with a conducive work environment - Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry - Excellent noise-canceling headset, and dual monitor - A stable internet connection with at least 25 Mbps upload and download - Back-up power/internet is a plus Offer - Long-term/full-time position - Salary offer is at 31,391.08 gross - 5,000 Client Deployment Allowance - Pay begins on day 1 of training - HMO, Loyalty Investment Fund, Memorial Plan, and other benefits - Paid Leaves - Attendance and performance-based incentives - Quarterly In-person Team-Buildings - Annual Company Outing - Annual Year-End Party - Annual Performance Review - 13th-month pay, Government-mandated benefits - MP2 Contributions - Career Advancement Opportunities Originally posted on Himalayas