Customer Experience Specialist (United States)

Your Adventure Starts Here Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe’s most ambitious scale-ups? Then HelloPrint is your place to be. From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience. As we continue to grow, we’re looking for a new English-speaking superstar to join our team. Someone who’s passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment. Meet the Team You’ll join our diverse and driven Customer Experience team—full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way. What You’ll Do - Be the first point of contact for our American customers via phone, email, and chat. - Guide customers to the right product or service by proactively offering advice and solutions. - Deliver service with a smile and live our core value: Think Like a Customer. - Collaborate with design, production, and logistics teams to ensure a flawless customer experience. Do you think you are the missing piece of the puzzle? Keep reading! Requirements What We’re Looking For - Fluent English speaker (native or near-native) - Experience in Customer Service or a people-facing role is a big plus. - Passionate about problem-solving, communication, and customer happiness. - You enjoy structure but thrive in a dynamic, ever-changing environment. - A great team player who’s always ready to support others. - You are looking for a position that is full-time and later hours (from 3pm to 11:30pm or from 6:30 pm to 02:00 am) - Already in Valencia or willing to relocate soon. Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia. Perks & Benefits - Work on-site in sunny Valencia, hybrid or remotely ☀️ - Join 100+ international colleagues from 30+ nationalities 🌍 - Free breakfast, lunch, and healthy snacks — all on us! 🥗 - Weekly Spanish classes to help you settle in 📘 - A free bi-weekly Bueno Bootcamp 🏋🏽 - Attractive discounts on Urban Sports Club for a wide range of sports 🏃🏽‍♀️ - Support with Spanish relocation & administration - A dynamic, entrepreneurial, and international environment - A community of like-minded young professionals in Valencia - Opportunities to Design Yourself and grow fast in your role - Friday drinks, seasonal events & the best HelloPrint parties 🎉 - A unique company culture — HelloPrint is Great Place To Work-Certified™ - Real challenges in a fast-growing e-commerce company 🚀 Start Your HelloPrint Adventure Take the leap and start your international career in Valencia. Grow your skills, meet incredible people, and make a real impact. Sound like you? We’d love to meet you. Apply now and let’s make WOW happen. Highlights Join HelloPrint in sunny Valencia as a multilingual-speaking Customer Service Specialist. Help customers, grow your skills, and enjoy a truly international experience. Originally posted on Himalayas