Site Reliability Engineer

Role Summary McAfee is looking for an experienced Site Reliability Engineer to help keep our platforms reliable, fast and ready to grow. You'll work closely with our engineering teams to keep systems available, to automate the work that keeps them running smoothly, and to respond quickly when issues come up in production. This role suits an engineer who enjoys solving problems, cares about operational excellence and wants to improve the stability of the products that millions of people rely on to stay safe online. This position is based in the UK or Ireland, and we're only considering candidates who already live in one of these locations. We're not offering relocation assistance at this time. Occasional onsite attendance may be required. Position Details About The Role - Working 5 days in 7, to cover content releases 363 days per year. - Design and implement solutions that improve the reliability, performance and scalability of software and applications. - Install, configure and test operating systems, application systems and system management tools. - Develop and automate emergency recovery procedures, deployment schedules, post-maintenance validation and other operational activities. - Provide production monitoring, configuration changes, performance monitoring and issue and incident resolution. - Partner with engineering teams to automate the monitoring, alerting, availability and scalability of applications and systems. - Keep systems and infrastructure available at the highest level. - Be part of a team of SREs releasing daily content to McAfee’s flagship products. - Develop Python-based automation that reduces manual toil and improve reliability at scale. - Design and develop Jenkins/Groovy-based frameworks to automate the release process, using configuration/infrastructure-as-code. - Using AI and agentic tools to aid development and being skilled and efficient with prompting. - Deploying and managing virtual environments in Cloud and on-prem datacenters. - Partner with product, and engineering stakeholders to deliver new content package types with the highest levels of efficacy and efficiency - Design and build resilient automation and BCDR-ready processes, reducing recovery time for incidents. - Optional assignment to additionally paid on-call duties for out of hours escalation. - Report on reliability metrics, incident trends, and improvement initiatives to leadership and stakeholders. - Manage and track flow of work with Jira and create and publish knowledge articles in Confluence. About The Candidate - Comes with 4+ years of experience in Site Reliability Engineering, DevOps, Software Development, or related roles. - Experience with Cloud Service Providers e.g. GCP, AWS or Azure - Experience with Windows and MAC OS - Experience in scripting languages including Python - Has a systematic problem-solving approach with strong verbal & written communication skills and a motivation to own and drive change - Is comfortable to take initiative, maintain accountability, and sometimes making decisions with limited information - Will influence architectural decisions from an operational reliability standpoint - Demonstrates the ability to work independently and collaboratively - Can effectively work to multiple project deadlines, prioritise their workloads and align those priorities to business deliverables - Has knowledge of Confluence and Jira or other SLDC collaborative tools - Will persevere to find the root-cause of the issues, learn from them, and promote feedback loops with stakeholders - Can develop and track metrics, such as performance, financial or complexity, on proposed or deployed changes - Understands the value of data collation to make data-driven decisions - Can embrace culture change and prove to be adaptable - Working knowledge with AI and Agentic tools will be a plus Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits And Perks We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work® Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. - Bonus Program - Pension and Retirement Plans - Medical, Dental, and Vision Coverage - Paid Time Off - Paid Parental Leave - Support for Community Involvement We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Job Applicant Privacy Notice Please click here to view and download the Job Applicant Privacy Notice, which applies to all McAfee job applicants who are residents of the state of California.