IT Infrastructure & Technical Delivery Team Leader

Reporting to the Head of IT, you will lead the day-to-day operation of the Society's infrastructure and technical delivery function, ensuring technology services remain secure, resilient and fit for purpose. This is a hands-on leadership role that combines team leadership, technical expertise and delivery responsibility. You will be responsible for supporting and developing the Society's infrastructure estate, providing senior technical escalation support, delivering technical change and ensuring the Society's technology platforms continue to meet the needs of colleagues and customers. We're looking for someone with strong experience across Microsoft 365, cloud infrastructure, networking, cyber security and technical project delivery, combined with a passion for leadership and developing people. Why join us? 🏆 A 2-Star Best Companies accredited employer 🏡 Flexible hybrid working, a minimum of 2 days in the office (Monday & Tuesday) 💷 Up to 10% matched pension contribution 🎂 An additional celebration holiday ❤️ Wellbeing support and private medical insurance 🌱 Paid volunteering days and a strong commitment to our communities 📚 Ongoing professional development and CPD support As a mutual organisation with over 150 years of history, we're focused on building a sustainable future for our members, customers, colleagues and communities. Join us and help shape the technology that supports that journey. 📍 Mansfield, Nottinghamshire 🕒 Full-time | Permanent