Systems Engineer - Publishing Application

Systems Engineer - Publishing Application Remote Position Summary We are seeking a Systems Engineer to support and maintain a business-critical publishing application environment. This role is responsible for application administration, infrastructure support, troubleshooting, user support, and system maintenance across Linux-based platforms. The ideal candidate will have experience with Linux systems, Perl programming, and OmniMark, along with strong problem-solving skills and the ability to work directly with end users to gather requirements and resolve technical issues. Key Responsibilities - Administer, support, and maintain enterprise publishing applications and associated infrastructure. - Troubleshoot and resolve application, system, and infrastructure issues in a timely manner. - Monitor application performance, identify root causes of problems, and implement corrective actions. - Work closely with business users, developers, and stakeholders to understand requirements and resolve production issues. - Manage user access, account administration, and password updates in accordance with security policies. - Support application deployments, upgrades, patching, and configuration changes. - Maintain and troubleshoot Linux servers and related system components. - Develop, modify, and support automation and maintenance code and scripts using Perl. - Support and maintain OmniMark-based publishing and content-processing workflows. - Analyze application logs, system logs, and performance metrics to diagnose issues. - Create and maintain technical documentation, operational procedures, and knowledge base articles. - Participate in incident management, problem management, and change management activities. - Provide production support and participate in on-call support as required. Required Technical Skills - Linux administration and support - Perl programming - OmniMark - Application Support & Operations Experience - IT Service Management Experience - Strong troubleshooting and analytical skills - Problem-solving mindset - Ability to prioritize and resolve production issues quickly - Customer/user support orientation - Collaboration with developers, business teams, and stakeholders Nice-to-Have / Highly Desired Background - Publishing systems or content management experience - XML, SGML, or document publishing workflows (often associated with OmniMark environments) - Scripting and automation experience beyond Perl - Experience supporting business-critical production applications - On-call support experience Salary: $60 - $65 per hour Originally posted on Himalayas