Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Brazil. This role offers the opportunity to take ownership of the customer journey from onboarding and implementation through long-term growth and retention. You will serve as a trusted advisor and primary relationship contact, helping customers achieve meaningful business outcomes through technology. The position combines relationship management, commercial awareness, data analysis, and industry expertise in a fast-moving fintech environment. You will work closely with customers to understand their goals, identify risks and opportunities, and maximize platform adoption and value. Your insights will also help shape internal priorities by bringing customer feedback directly to Product, Sales, Support, and other teams. The role provides significant autonomy and the chance to influence both customer success and the evolution of the product experience. It is an ideal opportunity for a proactive, commercially minded professional who enjoys building partnerships and driving measurable results.