Appian Process Transformation (M&E Domain)

Tech stack: - Appian (BPM / Case Management Platform) - Microsoft Azure (integration, cloud services) - Azure DevOps / Jira (Agile delivery and backlog management) - Process modelling tools (e.g. Visio, Signavio, BPMN tools) - M365 Suite (Teams, SharePoint, Excel, PowerPoint) - Integration technologies: REST APIs, web services Requirements: - Proven experience in eliciting and documenting business requirements (user stories, epics, acceptance criteria) - Hands-on experience with Appian in BPM/case management environments (minimum 1+ year) - Experience in end-to-end process redesign, including as-is and to-be modelling - Background in delivering transformation initiatives within the Meetings & Events (M&E) domain - Experience integrating Appian with Microsoft Azure in enterprise or institutional environments - Ability to design and configure complex workflows, business rules, and approval processes - Strong understanding of process automation and case management platforms - Experience working in multi-stakeholder environments (business, IT, external vendors) - Knowledge of governance, security, and enterprise architecture frameworks - Strong stakeholder management and communication skills - Analytical mindset with focus on efficiency and user-centric solutions - Experience with process modelling methodologies (BPMN or equivalent) Nice to have: - Exposure to EU/institutional projects or environments (e.g. EFSA context) - Experience with M&E digital transformation programmes - Familiarity with tools such as Miro or Figma for process and user journey mapping - Knowledge of change management and user adoption strategies - Experience in data and AI transformation initiatives - Experienced in using AI tools in day-to-day workflow Project description: The role focuses on delivering high-impact process transformation initiatives within the Meetings & Events (M&E) domain, as part of broader digital, data, and AI transformation programmes. The consultant will work in international, multi-stakeholder environments, contributing to Appian-driven solutions and integrating them with Microsoft Azure. The project emphasizes scalable, efficient, and user-centric process automation aligned with enterprise governance and architecture standards. Main responsibilities: - Elicit, analyse, and document business requirements - Lead or support end-to-end redesign of M&E processes (as-is/to-be) - Design and implement Appian-based BPM and case management solutions - Configure workflows, approval processes, and business rules in Appian - Ensure seamless integration between Appian and Microsoft Azure - Collaborate with business stakeholders, IT teams, and external vendors - Support user adoption, change management, and operational readiness - Deliver solutions aligned with governance, security, and architecture standards - Contribute to broader data and AI transformation initiatives Originally posted on Himalayas