Pre-Sales Cold Caller

The Pre-Sales Cold Caller will be responsible for receiving leads from applicants interested in this job, contacting truck owner-operators, and generating detailed profiles for each individual who answers. The Pre-Sales Cold Caller must complete a minimum of 8 profiles daily and maintain a high level of professionalism and accuracy. Key Responsibilities: - Receive and manage leads provided by the company. - Make outbound calls to truck drivers and owner-operators. - Handle calls in a customer-centered and professional manner, addressing questions and concerns effectively. - Gather necessary information to create detailed profiles. - Ensure a minimum of 8 profiles are completed each day. - Use CRM tools to track interactions and maintain accurate records. - Communicate effectively with the recruitment team for seamless lead transitions. - Ensure information collected during calls is complete and accurate. Required Qualifications: 1. Experience: - At least 1–2 years of fast-paced outbound calling and B2C sales experience. - Experience with customer-centered call handling. - Familiarity with CRM tools (e.g., Salesforce, HubSpot, or similar). - Previous experience in the trucking or logistics industry is preferred. 2. Skills: - Excellent verbal communication skills. - Strong customer service and relationship-building skills. - Ability to confidently conduct outbound calls and engage potential candidates. - Strong organizational and time management abilities. - Ability to multitask and meet daily targets. - Attention to detail for accurate profile creation. - Ability to work independently in a fast-paced environment. 3. Education: - High school diploma or equivalent. - Additional training in sales or customer service is a plus. Key Performance Indicators (KPIs): - Complete a minimum of 8 profiles per day. - Maintain strong accuracy with the information submitted from calls. - Respond to leads within 24 hours of receipt. - Maintain accurate and up-to-date CRM records. Other Requirements: - Reliable internet and phone connection (for remote work). - Flexibility to adapt to changing lead volumes and priorities. - Ability to work independently and manage daily call volumes effectively. - Strong commitment to providing a professional and customer-focused experience. Originally posted on Himalayas