Charter Sales Representative

Charter Sales Executive (Private Aviation, Luxury Travel & High-Ticket Sales) – Remote | EST Position Type: Full-Time, Remote Working Hours: EST About the Role At Pavago, one of our clients in the private aviation industry is hiring a Charter Sales Executive to manage qualified charter inquiries, convert opportunities into bookings, and deliver a premium experience to high-value clientele. This is a relationship-driven sales role combining private aviation, high-ticket sales, luxury client service, and charter coordination. You’ll work with company-provided opportunities, understand each client’s travel requirements, recommend tailored private aviation solutions, and guide them through the booking journey from initial inquiry through post-flight follow-up. If you’re polished, commercially driven, highly responsive, and comfortable working with high-net-worth clients in a fast-paced environment, this role is a strong fit. What You’ll Own Charter Sales & Deal Conversion Manage qualified charter opportunities from inquiry through booking. You’ll: - Respond quickly to company-provided sales leads - Understand client travel requirements and preferences - Recommend tailored private aviation solutions - Guide prospects confidently through the booking process - Maintain consistent follow-up - Convert qualified opportunities into confirmed charter bookings - Maximize conversion while maintaining a premium client experience High-Net-Worth Client Relationship Management Build and maintain strong relationships with clients to drive: - Customer satisfaction - Repeat bookings - Long-term loyalty - Referral opportunities Deliver a high-touch, white-glove experience throughout the client journey. Ensure clients remain informed, supported, and valued from their initial inquiry through post-flight follow-up. Private Aviation Solutions Help clients evaluate charter options based on factors such as: - Travel requirements - Aircraft type - Cabin configuration - Passenger needs - Aircraft range and operational capabilities Use your understanding of private aviation to confidently communicate available options and help clients make informed booking decisions. Communication & Charter Coordination Maintain fast, polished communication across: - Phone - Email - WhatsApp - Slack Coordinate closely with internal teams to support smooth charter execution and client satisfaction. Ensure important client requirements, booking information, and updates are communicated accurately and promptly. CRM & Sales Pipeline Management Maintain accurate CRM records, including: - Client information - Sales opportunities - Follow-up activity - Booking status - Pipeline progression - Client communication Support accurate sales reporting and visibility into active opportunities. Experience with Salesforce or similar CRM platforms is valuable. On-Call Client Support Participate in a rotating on-call schedule for time-sensitive charter requests and client inquiries. You’ll need to: - Respond promptly - Stay composed under pressure - Communicate professionally - Coordinate effectively during urgent situations - Maintain a premium level of service regardless of timing What Makes You a Strong Fit You: - Build relationships rather than simply closing transactions - Are comfortable selling high-value services - Communicate with confidence and sophistication - Understand the expectations of luxury clientele - Are highly responsive and organized - Follow up consistently - Stay calm when requests become urgent or complex - Take ownership of the client journey - Can operate independently in a remote environment Required Experience & Skills - Proven sales experience, ideally within: - Private aviation - Luxury travel - Hospitality - High-ticket sales - Relationship-driven client services - Strong consultative selling ability - Proven relationship-building and client management skills - Excellent written and verbal English - Professional and polished communication style - Ability to build credibility with high-net-worth clients - Strong follow-up and organizational skills - Comfortable working independently - Strong ownership and problem-solving ability - Comfortable participating in a rotating on-call schedule - Familiarity with: - CRM platforms - Slack - WhatsApp - Availability to work EST hours Private Aviation Knowledge Strong candidates will have knowledge or familiarity with: - Private aviation and charter operations - Part 135 operations - Avinode or similar charter platforms - Private jet models and specifications - Cabin configurations - Aircraft range and operational capabilities - Cryptocurrency transaction fundamentals What a Typical Day Looks Like You might: - Review new charter inquiries and qualified opportunities - Speak with clients about upcoming travel requirements - Recommend appropriate private aviation solutions - Follow up with active prospects - Move opportunities toward confirmed bookings - Coordinate booking details with internal teams - Communicate updates through phone, email, WhatsApp, and Slack - Update CRM records and pipeline stages - Follow up with clients after completed flights - Respond to time-sensitive charter inquiries when on call In short: You turn qualified charter inquiries into bookings while delivering the level of service high-value private aviation clients expect. Key Metrics for Success - Charter inquiry-to-booking conversion rate - Revenue and bookings generated - Follow-up speed and consistency - Client response time - Repeat booking rate - Client satisfaction and retention - Pipeline accuracy - CRM documentation quality - Responsiveness during on-call coverage - Overall quality of the client experience Why This Role Stands Out - Opportunity to work directly in the private aviation industry - High-value, relationship-driven sales environment - Company-provided qualified opportunities - Exposure to high-net-worth clientele - Combination of sales, aviation, and luxury service - Direct ownership of the client journey - Fully remote work environment - Opportunity to deepen expertise in: - Private jet charter - Aviation sales - Luxury travel - High-ticket relationship management Interview Process - Initial Phone Interview - Spark Hire Intro Video - Video Interview - Final Client Interview - Offer & Onboarding Apply Now If you: - Have experience in high-ticket or relationship-driven sales - Communicate confidently with sophisticated clientele - Thrive in fast-moving, service-focused environments - Understand private aviation or are experienced in luxury travel - Know how to turn qualified opportunities into long-term client relationships We’d love to hear from you. Apply now and help deliver exceptional private aviation experiences from first inquiry through final destination. #CharterSales #PrivateAviation #PrivateJet #AviationJobs #LuxuryTravel #HighTicketSales #SalesExecutive #Avinode #ClientRelations #RemoteSales #RemoteJobs