Assistant Branch Manager - Ahmedabad (Asarwa) Rentokil Initial Hygiene

Role - Assistant Branch Manager Location - Ahmedabad Address - Rentokil Initial Hygiene India Pvt Ltd. H/09, Abhishek -2 Industrial Estate, New Soroc Mill Compound, Civil Road, Near Asarwa Bridge Corner, Near Haripura Bus Stand, Asarwa, Ahmedabad, Gujarat - 380016 Interested candidates please share your resume on: shrutis.kadam@rentokil-pci.com About the Role: - The Assistant Branch Manager will be responsible for actively seeking & understanding the P&L of the business and engaging/handling branch teams. Providing complete support to the team & driving them to boost top-line revenue growth, customer acquisition and maintaining profitability, leveraging the existing branch base of customers. - The incumbent will report to the Regional Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: - Lead team operations and manage the Profit & Loss (P&L) account for the assigned region. - Conduct cost-benefit and needs analysis of existing and potential clients to align with their business requirements. - Build and maintain strong, long-term relationships with key business clients. - Identify and engage large customers through data mining and referrals from existing accounts. - Drive new business development with the team to acquire large and strategic accounts. - Retain existing customers - Ensure team follows all the Operational Business KPIs - Ensure prompt resolution of customer issues and complaints to maximise satisfaction. - Collaborate effectively with internal teams and external stakeholders. - Analyse market and territory potential, monitor competitor offerings, and track sales performance. - Drive collections and maintain control over Days Sales Outstanding (DSO). - Train and coach team members to prepare them for future leadership roles. Key Result Areas: - Team management across sales, collections, service, and operations - Customer service and complaint resolution - Maintaining MIS/Reports - Planning and strategising for new revenue generation opportunities - Customer relationship management, sales, and business development Competencies (Skills essential to the role) : - Strong interpersonal and networking skills - Sales & Operations Acumen - Effective verbal and written communication - Proven negotiation abilities - Target-driven with a focus on achieving results - Proficient in MS Office / G-Suite - Coaching & Development