Senior TechOps Engineer

Key Responsibilities - Systems Administration: - Manage and support on-premises and cloud-based systems. - Install, configure, and maintain hardware and software, including servers, storage, and networking components. - Ensure the stability, security, and performance of IT infrastructure across multiple platforms. - Monitoring & Performance Tuning: - Monitor systems' health, performance, and capacity. - Identify and troubleshoot issues to ensure high availability and optimal performance. - Proactively manage patching and upgrades to minimise disruptions to the business. - Security Management: - Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team - Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations. - Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools. - Backup & Disaster Recovery: - Manage backup strategies and disaster recovery plans. - Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities. - Automation & Scripting: - Develop scripts and automation processes for system administration tasks using PowerShell - Collaboration & Support: - Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider - Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure. - Document system configurations, processes, and procedures for IT staff and end-users. Required Skills & Qualifications - 5+ years of experience as a Senior Systems Administrator or similar role. - Strong knowledge of Windows systems. - In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V). - Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.) - Hands-on experience scripting using PowerShell. - Experience with disaster recovery planning and execution. - Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS). - Ability to work in a hybrid environment with strong time management skills. - Excellent problem-solving skills and ability to troubleshoot complex systems issues. - Participate in on-call rota Preferred Qualifications - Microsoft Server and Azure Certifications advantageous. - Experience with containerisation using Docker and Kubernetes - Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).