Customer Service & Travel Specialist

We are seeking a detail-oriented, customer-focused Customer Service & Travel Specialist to join our team. In this role, you will assist clients with travel research, itinerary design, and booking services across accommodations, transportation, tours, and vacation packages. Key Responsibilities - Research travel destinations, accommodations, transportation options, and local activities tailored to client preferences and budgets. - Prepare and present customized travel itineraries and price quotes to clients. - Process travel bookings for flights, hotels, cruises, car rentals, and tour packages using company-provided tools. - Communicate with clients before, during, and after their trips to manage itinerary adjustments, handle travel inquiries, and resolve service issues. - Maintain organized records of client bookings, reservations, and customer interactions in our system. Qualifications & Requirements - Eligibility & Residency: Must be at least 18 years of age, currently reside in the United States, and be legally authorized to work in the U.S. - Basic Computer Skills: Proficiency with web browsing, email communication, online research, and web-based tools/applications. - Strong written and verbal communication skills with a professional customer-service approach. - Strong organizational skills and attention to detail when managing reservation dates and client travel details. - Reliable self-management skills to complete tasks accurately during scheduled working hours. - Access to a reliable computer, high-speed internet connection, and telephone service in a quiet home workspace. - Prior experience in travel planning, hospitality, or customer service is preferred, but not required. Benefits & Perks - Flexible Scheduling: Part-time hours structured around your availability and business operational needs. - Travel Industry Discounts: Access to travel industry perks, supplier deals, and personal travel savings opportunities. - Work from Home: Fully remote positioning with support from our internal administrative team. Originally posted on Himalayas