Virtual Front Desk Representative (Healthcare) | Work from Home

Salary: 30,000- 50,000 PHP/ month Job Description: - Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification. - Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping. - Obtaining medical history by navigating through different Electronic Medical Records Systems. - Entering Patient Information using EHR - Maintaining database records - Collecting payment for cashpay/ copay/ deductibles - Strictly adhering and complying with the HIPAA policy. Minimum Qualifications: - Graduate of Bachelor's Degree (preferably in Medical, but not required) - Consultancy basis minimum of 6 months consultancy contract (subject for renewal) - 1 year BPO/ Call Center experience/ related experience (preferred, but not required) - Must have excellent English communication skills, both written and oral - Preferably with Prior Authorization and Medical Virtual Assistant experience - Preferably with EMR/EHR experience and knowledge with Medical Insurance - Willing to work in shifting schedules, mostly night shift - Able to Work From Home, must have reliable internet connection Others: - Equipment/ company computer is provided - Work from Home Originally posted on Himalayas