Solution and Implementation Engineer

**This role is for one of Remotebridge's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements. The Role This is a hybrid role—half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success. You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements. Key Responsibilities - Partner with Account Executives during mid-market and enterprise sales cycles to: - Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions. - Run tailored demos and proofs-of-concept. - Act as the technical voice of trust in the deal cycle. - Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption. - Own and maintain Docket, keeping implementation and integration playbooks updated and scalable. - Serve as the bridge between Sales, Customer Success, and Product for technical solutioning. - Provide feedback to product and engineering teams on customer needs and integration challenges. - Help identify repeatable patterns to scale solution delivery across the GTM team. Qualifications - 6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar). - Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge. - Hands-on experience with APIs, integrations, and Webhooks. - Ability to translate complex technical solutions into simple, customer-friendly narratives. - Track record of supporting revenue teams in closing mid-market deals ($50k+). - Experience working cross-functionally with both sales and technical teams. - Strong communication and presentation skills in English. Preferred Experience - Prior experience at a SaaS company in a customer-facing technical role. - Familiarity with RevOps tooling and GTM tech stacks - Based in Pakistan or North Macedonia What We Offer - Competitive salary up to $50,000/year (global compensation benchmarked). - High-impact role where you directly influence revenue outcomes. - Opportunity to shape how technical selling and implementation are done at our company. - Remote-first culture with flexible working hours. Originally posted on Himalayas