Senior Project Manager/Senior Scrum Master

N-iX is seeking an experienced Senior Project Manager/Scrum Master for a hybrid, multi-stream role that combines account management support, agile team leadership, SAFe consulting, and end-to-end delivery of solution-based projects. The role spans staff augmentation engagements and solution delivery in a sophisticated multi-vendor enterprise environment, requiring someone who can establish robust delivery frameworks, coach teams to excellence, and advise the client on scaled agile practices. A solid technical understanding of IT is essential, as the managed streams have a significant technical component. Responsibilities: End-to-End Solution Project Delivery - Supervise solution-based projects across the full lifecycle: Discovery, MVP, first release, and support - Lead end-to-end project management applying PMP-grade practices: scope, schedule, budget, and risk management - Develop and maintain comprehensive project plans, roadmaps, and resource allocation strategies - Coordinate cross-functional dependencies and multi-vendor deliverables - Ensure project milestones align with strategic business objectives Scrum Master – Agile Team Leadership - Act as Scrum Master for one development team, with potential extension to a second team - Facilitate all Scrum ceremonies, remove impediments, and enable teams to achieve optimal velocity - Coach cross-functional teams on agile principles while maintaining project governance - Establish and track team-level performance metrics to drive continuous improvement - Balance team autonomy with delivery accountability SAFe Consulting - Consult the client on SAFe implementation — the teams operate within a larger SAFe environment - Support PI planning, ART-level coordination, and management of cross-team dependencies - Drive organizational agile maturity through systematic process optimization - Design and continuously improve hybrid delivery frameworks that balance agile flexibility with project predictability Account Management Support – Staff Augmentation - Support account management of staff augmentation teams for an enterprise client - Monitor team health, utilization, and client satisfaction; manage ramp-ups, rotations, and escalations - Contribute to account governance cadence, including status reporting and periodic service reviews - Facilitate collaboration in multi-vendor environments, ensuring seamless integration of deliverables Technical Environment - Maintain a strong technical dialogue with architects and engineers; the role requires good technical understanding of IT - Operate confidently in a complex enterprise environment: understand system landscapes, integrations, and cross-system dependencies - Assess technical risks and dependencies across streams and factor them into planning and decision-making Stakeholder Management - Serve as primary point of contact for senior stakeholders and executive leadership - Translate business requirements into actionable delivery plans - Present project status, metrics, and strategic recommendations to leadership - Build trust through consistent delivery and transparent, proactive communication Requirements: Experience - 5+ years combined experience in project management and Scrum Master roles - Proven track record of delivering solution-based projects end-to-end — from Discovery through MVP, first release, and support - Hands-on Scrum Master experience; experience working within a SAFe environment (PI planning, ART coordination) - Experience in staff augmentation or managed services delivery models, including account management exposure - Background in multi-vendor environment coordination and governance - Experience with both waterfall and agile methodologies in hybrid environments - Experience establishing development processes from the ground up Technical Knowledge - Good general technical understanding of IT: SDLC, software architecture concepts, integrations, and DevOps/CI-CD practices - Understanding of modern component library development (React, Angular, or similar) — nice to have - Knowledge of enterprise data management and system integration — nice to have - Proficiency in project management tools (Jira, MS Project, Monday.com, etc.) - AWS certification (e.g., AWS Cloud Practitioner or Solutions Architect) — nice to have AI Skills (applied to Management) - Advanced, hands-on use of GenAI in management workflows: building reusable prompts, custom assistants, and automated pipelines for reporting, planning, risk analysis, and documentation - Experience designing and rolling out AI-augmented delivery processes at team level (e.g., AI-assisted backlog refinement, estimation support, retrospective analysis, meeting intelligence) - Familiarity with agentic AI tools and AI-assisted engineering practices (e.g., Copilot, Claude, Cursor) — enough to lead teams that use them and to measure their impact on velocity and quality - Ability to evaluate AI use cases, define adoption metrics, and advise the client on AI-enabled process improvements - Sound judgment on responsible AI use in a client context: data privacy, confidentiality, and compliance constraints Skills & Competencies - Excellence in both traditional project management and agile methodologies - Exceptional analytical skills with ability to design and interpret performance metrics - Outstanding communication and executive presentation abilities - Leadership presence with ability to influence at all organizational levels - Strategic thinking balanced with operational excellence - Ability to manage ambiguity and drive clarity in complex environments Preferred Qualifications - PMP (Project Management Professional) certification - Certified Scrum Master (CSM) or Professional Scrum Master (PSM) - SAFe certification (SAFe Scrum Master / SAFe Agilist) or demonstrable SAFe implementation experience - Technical background (prior engineering or similar hands-on IT role) — a strong plus - Experience in technology consulting environments - Background in enterprise software development for industrial or manufacturing sectors We offer*: - Flexible working format - remote, office-based or flexible - A competitive salary and good compensation package - Personalized career growth - Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) - Active tech communities with regular knowledge sharing - Education reimbursement - Memorable anniversary presents - Corporate events and team buildings - Other location-specific benefits *not applicable for freelancers