Technology Support Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technology Support Specialist based in the United States. This role provides essential technical support that keeps a remote organization productive, secure, and connected. You will serve as a first point of contact for hardware, software, network, account, and access-related issues. The position combines hands-on troubleshooting with system administration, user onboarding, documentation, and process improvement. You will work closely with Technology Operations to maintain reliable Microsoft 365, cloud, infrastructure, and workplace technology services. Your work will directly improve the employee experience while helping maintain strong security and technology standards. The environment is collaborative, mission-driven, and fast-moving, with opportunities to learn and adapt as systems and processes evolve. This is an ideal opportunity for a customer-focused technology professional who enjoys solving problems and making technology work better for others.