Infrastructure Manager

IT Infrastructure Manager | £80,000–£83,000 | West Sussex | Hybrid Location: West Sussex – 2 days per week onsite Salary: £80,000–£85,000 + Benefits Type: Permanent, Full-Time Are you an experienced IT Infrastructure Manager looking for an opportunity to lead, develop and modernise a business-critical technology environment? I'm working with an established organisation based in West Sussex that is looking for an experienced IT Infrastructure Manager to take ownership of its core IT infrastructure, lead a technical team and drive continuous improvement across its technology estate. This is a fantastic opportunity for someone who enjoys combining technical leadership, infrastructure strategy and hands-on problem-solving, with the chance to influence how technology services are delivered and developed. The Role Reporting into the Service Delivery Director, you'll be responsible for ensuring the performance, security, resilience and scalability of the organisation's IT infrastructure. Key responsibilities include: - Lead and develop an Infrastructure Engineering team, providing technical guidance, mentoring and support. - Oversee core infrastructure including networks, servers, storage, data centres and end-user computing. - Manage and optimise Microsoft technologies including Active Directory, Exchange, Intune, Teams, SharePoint and Copilot. - Drive infrastructure improvements, upgrades and modernisation initiatives. - Oversee backup, disaster recovery, business continuity and infrastructure resilience. - Lead major incident management, root cause analysis and problem resolution. - Maintain security and compliance standards, including ISO 27001. - Manage third-party suppliers, technology partners and infrastructure service providers. - Work closely with senior stakeholders to shape infrastructure strategy and support future business requirements. What We're Looking For - Proven experience in an IT Infrastructure Manager, Infrastructure Team Lead or similar leadership position. - Strong technical background across Microsoft infrastructure, networking, servers and endpoint management. - Experience managing and developing infrastructure engineering teams. - Solid understanding of ITIL service management principles and operational best practices. - Experience managing third-party suppliers and outsourced service providers. - Good understanding of cybersecurity, infrastructure risk and ISO 27001 compliance. - Experience delivering infrastructure improvements, technical projects and service enhancements. - Strong communication skills with the ability to engage both technical teams and senior stakeholders. Desirable: Relevant certifications such as ITIL, CCNP, MCSE or CISSP. Why Consider This Opportunity? This role offers a great balance between strategic ownership and technical involvement. You'll have the opportunity to shape infrastructure services, lead a team and contribute to the organisation's wider technology roadmap. With a broad technology environment covering Microsoft platforms, networking, infrastructure operations, security and emerging AI collaboration tools, there is plenty of variety and scope to make a real impact. Interested? If you're an experienced IT Infrastructure Manager looking for your next challenge, I'd love to hear from you.