Healthcare Intake Specialist

Job Title: Healthcare Intake Specialist Company: ReWorks Solutions Location: Remote (South Africa – US Hours - 9am-5pm EST) Type: Full-Time Responsibilities: - Serve as the initial point of contact for healthcare clients seeking ABA therapy services. - Collect, review, and verify client demographic, insurance, and medical information. - Explain intake procedures, program details, and service eligibility to clients and families. - Coordinate scheduling of clinical assessments and intake appointments. - Maintain accurate and timely records within electronic health record (EHR) and intake management systems. - Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding. - Follow up with clients to obtain outstanding documentation and resolve intake-related issues. Requirements - Previous experience in healthcare intake, patient services, or related customer service role preferred. - Strong communication skills with ability to explain complex information clearly and empathetically. - Excellent organizational skills and attention to detail. - Proficiency with digital tools such as Google Workspace, CRM, or EHR software. - Ability to work independently and manage multiple priorities in a remote work environment. - Familiarity with ABA therapy services or behavioral health industry is a plus. - Reliable internet connection and availability during US business hours. Benefits - Comfortable working U.S. hours - Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. Originally posted on Himalayas