AV Engineer

Location: Pan India Experience: 1–3 Years Employment Type: Contractor Openings: 1 About the Role We are seeking an AV Engineer to support day-to-day Audio-Visual (AV) and Video Conferencing (VC) operations across global locations. The role involves monitoring AV/VC endpoints, troubleshooting user issues, supporting meetings and events, and maintaining AV device inventory and compliance. The ideal candidate should have hands-on experience with Cisco Webex and basic network troubleshooting. Job Description The AV Engineer will be responsible for maintaining and supporting AV/VC devices and endpoints, responding to support requests, and resolving issues remotely or through on-site assistance when required. The role also includes pre-testing rooms for high-profile meetings and providing AV support for auditoriums, town halls, and virtual events. The position involves AV device installations and reinstallations, ticket handling, incident coordination, Webex profile administration, and follow-up with relevant stakeholders. The engineer will also maintain global AV asset inventories and ensure collaboration devices are appropriately recorded and compliant within the CMDB. Key Responsibilities - Perform daily checks of AV/VC endpoints and maintain operational checklists. - Troubleshoot AV/VC issues remotely and provide on-site support when required. - Pre-test conference rooms for high-profile meetings and planned activities. - Install and reinstall display panels, AV devices, and Cisco IP phones. - Provide AV support for auditoriums, town halls, events, and virtual events. - Handle tickets, raise incidents, and coordinate follow-ups with relevant stakeholders. - Create and delete Cisco Webex profiles as required. - Maintain AV asset inventories and ensure global collaboration devices comply with CMDB requirements. - Provide AV/VC support during planned weekend activities when required. - Perform basic network troubleshooting for AV-related issues. Required Skills - Cisco Webex - AV/VC endpoint support - AV device installation and troubleshooting - Basic network troubleshooting - Ticket and incident handling - AV asset and inventory management - CMDB compliance Preferred / Good to Have - EUC Desktop Engineering - Service Level Management - Service Desk experience Mandatory Skills - Cisco Webex Candidate Profile The ideal candidate should have 1–3 years of experience supporting AV/VC environments, with hands-on knowledge of Cisco Webex, AV device troubleshooting, and basic networking. The candidate should be comfortable providing remote and on-site support and coordinating with stakeholders during meetings, events, and planned activities. Benefits Package - Competitive salary and benefits package - Opportunities for professional growth and development - A collaborative and inclusive work environment - The opportunity to work on exciting and challenging projects with leading clients Originally posted on Himalayas