Presales Engineer

Key Responsibilities - Technical Training: Deliver product training and hands-on technical workshops for distributors, installers, and business partners across the German-speaking market. - Pre-Sales Technical Support: Provide technical consultations on product specifications, system selection, system configuration, and application scenarios for PV inverters and energy storage systems. - Sales Enablement: Work closely with the sales team on customer visits, technical discussions, product demonstrations, and new product launches. - On-Site Technical Guidance: Support first-time installations of new products, provide practical installation guidance, and help customers understand system setup and commissioning procedures. - Training Development: Develop regular training plans and create, maintain, and update German-language technical training materials, presentations, and practical guides. - Customer Needs Analysis: Collect technical questions, application requirements, and product feedback from customers, and coordinate with internal teams to drive continuous product and service improvements. - Cross-Functional Collaboration: Work closely with sales, product management, and after-sales service teams to ensure effective technical communication and a smooth customer experience. Requirements - At least 3 years of relevant experience in the PV inverter, residential energy storage, or commercial and industrial (C&I) energy storage industry. - Native-level German proficiency and good English communication skills for daily business and cross-functional collaboration. - Solid understanding of PV and energy storage systems, including basic operating principles, product functions, technical specifications, and typical applications. - Ability to independently address pre-sales technical questions related to product selection, system configuration, installation, and product applications. - Strong customer communication and presentation skills, with the ability to deliver technical training to different audiences, particularly distributors and installers. - Practical experience in on-site installation, commissioning, technical support, or project implementation. - A proactive, customer-oriented mindset, with the ability to work independently and collaborate effectively with sales and technical teams. - Willingness to travel within Germany and other German-speaking markets as required.