Product Manager (Conversion)

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide! We are a certified Great Place to Work company. We are looking for a Product Manager to lead our Conversion Check team. In this role, you will take end-to-end ownership of post-registration client verification and onboarding journeys. Working alongside a cross-functional engineering team (backend, mobile, Salesforce, and AI/Data) as well as operational KYC specialists, your primary focus will be scaling automation, reducing friction, and leveraging AI to build a fast, compliant verification experience. Who is a Product Manager at XTB? - You are responsible for shaping the product: defining the future vision and selecting KPIs that align with the area and company goals. - The client is your top priority - you validate your intuition through research and monitor customer satisfaction. - You operationalize the product vision: you translate the vision into concrete steps and tasks for the development team. - You manage collaboration with stakeholders such as the legal department, risk department, marketing, and technical departments supporting product development: you coordinate actions to ensure a successful product launch. - You partner with the Engineering Team Lead. - You navigate the world of metrics smoothly, justify your decisions using numbers and facts, and avoid guesswork ("I think" or "it seems to me"). Requirements - Proven product management experience leading onboarding or KYC products within a regulated environment. - Solid understanding of AML directives and the EU AI Act to guide compliant product decisions, with an awareness of how KYC regulations vary across jurisdictions. - Strong data analysis skills and an analytical mindset toward product building - specifically using funnel metrics to identify drop-offs, pinpoint manual verification steps ripe for automation, and prioritize optimizations. - Openness to and practical experience in using AI-based tools in a Product Manager's daily work. - Familiarity with emerging technology trends, SaaS, and mobile/web application design. - Experience defining business requirements, creating Product Requirements Documentation (PRD), and driving execution alongside engineering and design. - High level of autonomy and a self-starter attitude. - Experience collaborating closely with cross-functional, agile teams. - English proficiency at a B2 level or higher. What we offer - Real influence on the development of the company and the product. - Work in an experienced team that is happy to share its knowledge. - A clear vision of development thanks to regular feedback and clear career paths. - Regular team-building meetings. Benefits - A training budget for courses and conferences that interest you. - An extra day off on your birthday. - An extra day off for parents. - Equipment tailored to your needs. - Private medical care and group insurance. - Access to an e-learning platform for learning English and a benefits platform. - Access to a wellbeing platform and the opportunity to take advantage of workshops and private therapy sessions. - Remote work, from the office in Warsaw or from a coworking space in your city. Originally posted on Himalayas