Customer Care Executive

Customer Care Executive The Gollcher Group represents SkyNet Worldwide Express in Malta, providing courier and online shopping deliveries to Malta Responsibilities - Assess customer needs to recommend appropriate services - Develop a rapport with customers, demonstrating a friendly and helpful attitude - Familiarize yourself with current information about services available for customers - Answering customer queries by phone/email - Assist with general administrative and customer service tasks as required - Record and update information accurately within the relevant systems Requirements - O'level standard of education - Computer literacy, preferably including ECDL - Ability to cooperate with and support other members of the team - Fluency in English is a must - Currently based in Malta Originally posted on Himalayas