Technical Service Coordinator

The technical service coordinator will be responsible for managing day-to-day service activities (maintenance contracts, service calls, mechanical overhauls, small installations, etc) for the industrial refrigeration department. YOUR DUTIES AND RESPONSIBILITIES WILL BE: - Develop and execute preventive maintenance schedules. - Assign technicians to service calls based on their skill set. - Verify and ensure work orders are completed and properly directed. - Accurately record and process technicians' hours worked in the computerized management system for payroll. - Participate in the procurement and supply chain for parts required for technicians' interventions. - Coordinate training for technicians and potentially customers, if required. - Collaborate closely with sales, invoicing, accounts payable, and management teams to perform job duties effectively. Requirements - Technically inclined (knowledge of mechanical/HVAC systems is an asset) - Experience in dispatching/scheduling an asset; - 1 to 2 years of work experience in team coordination function; - Proficient in MS Office suite, especially Excel; - Mastery of the use of the computer for business purposes in general; - Strong communication skills in French and ability to communicate in English in a customer service context is an asset. Benefits - Embrace the freedom to choose your working hours, tailored to your needs and those of your loved ones - Flexible Schedule: Enjoy the liberating flexibility of a personalized work schedule, complemented by weekly pay - 100% Remote Position: Eliminate commutes and enjoy a truly flexible lifestyle - Continuous Learning: Participate in weekly training led by top industry leaders, enhancing your knowledge and skills - Comprehensive Benefits: Safeguard your future with life insurance coverage, health insurance reimbursement, and renewal opportunities - Cutting-Edge Resources: Leverage industry-leading tools and technology to excel in your role Originally posted on Himalayas