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Medical Doctor (MD) - Client Medical Educator

NeoWork

RemoteColombiamidFull Time
Posted
today
Source
Himalayas
Field
People & HR, Legal

Skills

Recruiting

Description

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case. NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support. Key Responsibilities - Speak with personal injury clients by phone or video about their injuries and medical treatment options - Explain clearly why MRIs, diagnostic imaging, and follow-up care matter - Help clients understand how injuries, treatment, and recovery relate to their case - Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way - Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation - Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases - Document client conversations and outcomes accurately in the firm's case management system Requirements - Medical degree (MD or equivalent) from an accredited medical school - Excellent spoken and written English, with confidence in client-facing conversations - Ability to explain medical concepts in simple, clear, and reassuring language - Comfortable educating and guiding clients in a persuasive but professional way - Strong rapport-building, empathy, and listening skills - Interest in working in a legal or personal injury environment, not only clinical care - Availability to work full-time during U.S. business hours - Based in Colombia, with a reliable home office setup and stable internet connection Nice to Have - Experience in emergency medicine, orthopedics, physical medicine, or radiology - Familiarity with personal injury, workers' compensation, or medico-legal cases - Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE) - Experience in telemedicine or patient education roles Benefits - We offer health insurance for contractors • Holiday Extra Pay - The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position - We prioritize the mental health of our team members and offer mental health days to support their well-being. - In addition to the base salary, performance-based incentives are provided. - There is an annual review and appraisal process in place. - There are ample opportunities for professional growth and advancement within the company. Originally posted on Himalayas

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