Collections Officer (Remote - LATAM)

About the Role We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers. You should be persistent and firm without being aggressive, with strong English communication and follow-through. What You'll Do - Manage a portfolio of delinquent/overdue accounts - Make outbound calls and send emails to follow up on outstanding payments. - Handle customer objections and payment delays professionally. - Follow up consistently on payment commitments. - Maintain accurate records and next steps. - Work toward daily and weekly collections targets and KPIs. Requirements What We're Looking For - Several years of hands-on collections experience in a dedicated Collections role (Collections Officer, Collections Specialist, Collections Agent, or Collections Representative) — actively working overdue accounts, negotiating payment arrangements, and managing a delinquent portfolio. - Experience handling US customers/accounts is strongly preferred. - Strong spoken and written English. - Comfortable with high-volume outbound calls. - Clear, direct, and concise communicator. - Firm, persistent, and professional. - Strong follow-through and accountability. - Comfortable working with targets and performance metrics. This Role Is Not a Fit If: - Your background is Accounts Receivable, Billing, Credit Analyst, or Credit Controller without a standalone Collections title - Your "Collections" title involved mostly clerical, reconciliation, or data-entry duties rather than actively working overdue accounts and negotiating payments Benefits We offer: - $1,300–$1,600/month, depending on relevant experience and demonstrated collections expertise. - LATAM-based candidates only. - Fully remote Originally posted on Himalayas