Senior Site Reliability Engineer

Senior Site Reliability Engineer (London) - We’re working in collaboration to source a Senior Site Reliability Engineer for a large UK client. The role is mostly working remotely, with only 1 day per week being required to work in the London office. - In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services - You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way - This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development - You'll work from home some of the time, but you'll also spend a significant amount of time working from an office or hub What you'll do - Work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. - Define error budgets that support finding the right balance between risk and reliability. - Provide structure and help to our release process, suggesting and making improvements where possible. - Help scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. - Coach and provide guidance to colleagues and the wider team, leading where required. In addition to this, you’ll: - Proactively contribute new ideas and innovations to meet short-term and longer-term goals - Continually balance and manage any potential risks - Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required - Provide technical expertise and input to establish the risk tolerance of products and services - Communicate incident status updates clearly and frequently to other teams, customers and stakeholders The skills you'll need - At least 10 years of hands-on experience, including as a Senior SRE with a proactive approach to spotting problems, areas for improvement and performance bottlenecks. - Experience working with cloud-native microservices, including containerisation, management of Kubernetes workloads and API management. - Hands-on experience with Azure, Infrastructure as Code (IaC), and technologies such as PowerShell, JSON, Azure Bicep, ARM and Azure DevOps. - The client is moving to Terraform, which is essential, moving from Bicep (desirable). - Experience with full-stack observability using tools such as Grafana Stack, Log Analytics, AppInsights - Excellent knowledge of DevOps processes and principles - Knowledge of IT Service Management and automation of IT fulfilment processes through Orchestration and ServiceNow - Strong communication skills with the ability to proactively engage with a wide range of stakeholders SALARY INCLUDES 10% Benefits-As-Cash