Executive Assistant

Executive Assistant Overview We are recruiting on behalf of our client for an Executive Assistant. Our client is a US-based professional seeking a highly capable individual to support their growing operations, with a particular focus on client-facing communication and relationship management. This is a senior-level role suited to someone who takes ownership, acts with confidence, and brings genuine warmth and professionalism when working with clients and families through sensitive or high-pressure situations. The successful candidate will work closely with a hands-on principal and must be available during US Eastern Standard Time (EST) business hours. Key Responsibilities - Serve as a primary point of contact for clients and families, providing clear, compassionate communication and guiding them through any concerns or issues that arise - Manage the executive's calendar, scheduling, and correspondence, ensuring nothing falls through the cracks - Anticipate needs and proactively resolve problems before escalating to the executive - Coordinate and follow up on outstanding tasks, deadlines, and commitments on behalf of the executive - Maintain organized records, contact lists, and client information with a high degree of accuracy - Draft professional emails, summaries, and communications on behalf of the executive - Identify process gaps and suggest improvements without being asked Requirements - Matric (Grade 12) as a minimum; a National Diploma or relevant NQF Level 6 qualification is advantageous - At least 3 years of experience in an executive assistant, client services, or customer-facing administrative role - Excellent written and spoken English, with the ability to communicate professionally across all channels - Reliable high-speed internet connection and a dedicated, professional home office setup - Demonstrated ability to work independently within US EST business hours - Strong computer literacy, including proficiency with email platforms, calendar tools, and Microsoft Office or Google Workspace Preferred Experience - Prior experience supporting a C-suite executive or high-level principal in a remote capacity - Background in client relations, case coordination, or working with families in sensitive situations - Experience working with US or UK-based clients or employers - Familiarity with CRM tools or task management platforms such as Asana, Monday.com, or similar Key Competencies * Strong communication skills * High attention to detail * Strong organizational skills * Ability to work independently * Professionalism and reliability Originally posted on Himalayas