Customer Technical Support Specialist

- Reports to the Director of Operations. - Fulfills tasks based on direct manager assignment - Deploys Company’s Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support. - Answers customer queries to support telephone out of office hours as and when required. - Plans, manages and performs version upgrades, on site and remotely. - Be available for On-call support on rotation, evening, weekends and holidays as necessary Originally posted on Himalayas