Business Operations Expert - Remote

Job Title: Business Operations Expert Role Type: Contractor Location: Remote, Global Job Summary We are seeking experienced Business Operations Experts to contribute to an AI training project by designing realistic, multi-step operational tasks with objective grading criteria. The role involves transforming real-world business workflows into structured benchmark tasks that evaluate AI systems' reasoning, accuracy, and practical decision-making. Prior AI experience is not required. Key Responsibilities - Design multi-step tasks based on real business operations, including reporting, process design, and workflow management. - Develop clear instructions and objective grading criteria to ensure consistent evaluation. - Create tasks that require operational judgment, analytical thinking, and accurate interpretation of reference materials. - Prepare supporting materials, including spreadsheets, system exports, process documentation, and operational reports. - Identify ambiguous or ungradable tasks and refine them before submission. - Deliver high-quality, approved tasks within project deadlines. Preferred Qualifications - At least 5 years of hands-on experience in business operations, operations reporting, process design, or workflow management. - Experience developing or applying structured standards, including SOPs, QA checklists, process documentation, service-level definitions, or training assessments. - Strong Excel skills and the ability to analyze information across multiple documents. - Strong written and spoken English proficiency (B2 minimum; C1 preferred). - Experience with AI or LLM evaluation is a plus but not required. Project Details - Engagement: Project-based, with payment per approved task. - Compensation: Up to $90/hour equivalent. - Estimated Time: Approximately 10 hours per task. - Work Mode: Fully remote, with no geographic restrictions. - Language Requirement: B2-level English minimum; C1 preferred. Selection Process - Apply and complete the screening questions. - Complete the role-specific AI interview to demonstrate your expertise. - Complete onboarding with the Talent Operations team. Originally posted on Himalayas