Loan Servicing Support Specialist

The Loan Servicing Specialist will manage the subservicing process, wire funds, maintain documents, audit reports, and ensure regulatory compliance. Key Responsibilities - Manage the loan boarding process to subservices, ensuring accuracy and efficiency. - Wire escrow funds as required and manage fund disbursements. - Deliver and maintain servicing images and documents. - Manage, track, and resolve missing documents and conditions. - Audit and reconcile daily subservicing reports to verify accurate boarding data. - Conduct weekly operational calls with subservices to ensure alignment and address issues. - Regularly audit daily and monthly subservicing reports. - Generate and provide detailed reports to management for early delinquency audits. - Monitor alerts on loan payoffs to manage timely responses. - Conduct comprehensive monthly, quarterly, and annual audits. - Support the Accounting and Compliance teams during annual audits and custodian audits, as well as state regulatory audits. Skills, Knowledge and Expertise - Proven experience in mortgage lending and loan servicing. - Strong understanding of loan servicing workflows, including subservicing. - Excellent analytical and problem-solving skills. - Ability to manage multiple tasks and meet deadlines. - Strong communication and coordination skills. - Knowledge of regulatory standards in loan servicing. - Experience with Encompass loan origination software. - Previous work experience with Dovenmuehle Mortgage Inc. (DMI) preferred. Benefits - Above market salary - HMO on Day 1 for principal and two dependents - Government-mandated benefits - Performance-based Incentives - Quarterly Company Events - In-depth training for career growth - Great Company Culture and HR experience - 1,000 PHP De Minimis - Equipment and software provided Originally posted on Himalayas