Business & Data Analyst

Description Five Sigma is an AI-native InsurTech company transforming the insurance claims management industry. Our cloud-based Claims Management Platform enables insurance carriers and organizations to streamline operations, automate workflows, and make smarter, data-driven decisions. We are looking for a highly analytical and detail-oriented Business & Data Analyst to join our Global Delivery team. You will work directly with US-based insurance customers to translate complex business requirements and data into functional solutions within Five Sigma's Claims Management Platform. This is a hands-on, customer-facing role combining business analysis, data investigation, functional solution design, and validation throughout the implementation lifecycle. Key Responsibilities Business Analysis & Functional Design - Lead discovery sessions with insurance customers to understand their claims operations, workflows, business rules, and challenges. - Translate business needs into detailed functional requirements, solution designs, and acceptance criteria. - Identify edge cases, business exceptions, and gaps in customer requirements. - Map business requirements to Five Sigma's platform capabilities and define appropriate configurations. - Partner with Delivery Managers and technical implementation teams to evaluate solution approaches. Data Analysis & Integration - Analyze customer data structures, quality, and business meaning. - Own source-to-target data mappings, transformation rules, and reconciliation criteria. - Support data migrations, integrations, and reporting requirements. - Use SQL to investigate datasets, identify inconsistencies, and validate results. - Ensure data accuracy and alignment with customer business processes. Testing & Validation - Define business test scenarios and expected outcomes. - Validate configurations, workflows, calculations, reports, and migrated data. - Support UAT and troubleshoot functional and data-related issues. - Ensure the delivered solution meets agreed business requirements. Stakeholder Collaboration - Collaborate with customers, Delivery Managers, Product, and Engineering teams. - Maintain clear documentation of requirements, mappings, decisions, and acceptance criteria. - Communicate complex findings to technical and non-technical stakeholders. - Remain actively involved from discovery through go-live. Requirements - 3+ years of experience as a Business Analyst, Business Systems Analyst, or Business & Data Analyst in a SaaS or enterprise technology environment. - Experience in US Property & Casualty (P&C) insurance, claims management, or insurance technology. - Familiarity with claims workflows, policy administration, and insurance data. - Experience with enterprise software implementations, data migration, and system integrations. - Proven ability to translate complex business processes into functional requirements and specifications. - Experience working directly with customers and cross-functional technical teams. - Strong analytical thinking, problem-solving skills, and attention to detail. - Excellent written and verbal communication skills. - Ability to work independently in a remote, global environment. Nice to Have - Experience with APIs, JSON, ETL processes, and data reconciliation. - Experience implementing configurable enterprise SaaS platforms. Why Five Sigma? Join a fast-growing global InsurTech company where your work directly impacts how insurance organizations operate. You'll collaborate with talented professionals, solve meaningful business challenges, and help shape the future of AI-powered claims management. Join us and help transform the insurance industry. Originally posted on Himalayas