Loan Opener

The Mortgage Loan Setup Specialist streamlines the front end of the mortgage process by completing all third‑party order-outs, verifications, initial disclosures readiness, and pre-processing file scrubs. This role ensures files are accurate, compliant, and fully documented so they can move quickly from application to processing/underwriting. Key Responsibilities - Third‑party orders and verifications - Order Evidence of Insurance (EOI), Replacement Cost Estimator (RCE), and insurance invoices - Obtain Written and Verbal Verifications of Employment (WVOE/VVOE) - Request Verifications of Mortgage (VOM) and Verifications of Rent (VOR) - Order IRS tax transcripts (4506‑C) and credit supplements - Secure collection and debt payoff statements - Order appraisal through approved AMCs - Pull flood certifications - Run DataVerify (or equivalent) reports - Validate property address via USPS - HOA/condo and insurance documentation - Obtain Master Insurance and HOA certifications/questionnaires - Coordinate condo project review/approval as required (agency/investor) - Title and payoff coordination - Request title work and manage title/escrow contacts - Order mortgage payoffs and confirm demands align with closing timelines - Compliance and disclosures readiness - Prepare/mark files Ready to Send (RTS) for initial disclosure documents - Confirm data integrity for TRID‑related fields prior to disclosure issuance - File setup and data integrity - Perform pre‑processing loan scrub; resolve data gaps and condition placeholders - Complete and maintain accurate file contact details - Enter and update loan scrub notes for downstream teams - Rename/index documents to loan stacking order and LOS standards - Pull and verify flood, USPS, and data‑validation outputs - Ensure all order-outs are tracked to SLA and follow up to clear exceptions Skills Knowledge and Expertise - 1–3 years of mortgage operations experience in loan setup, disclosures, or processing (preferred) - Strong working knowledge of: - Order-outs: EOI, RCE, WVOE/VVOE, VOM/VOR, credit supplements, transcripts (4506‑C), flood certs, appraisal ordering, title requests, payoffs - HOA/condo documentation (master insurance, HOA certs, condo project eligibility) - TRID/ECOA basics and initial disclosure readiness requirements - Loan Origination Systems (e.g., Encompass, ICE), appraisal and credit bureau portals, DataVerify (or similar), flood vendors, USPS tools - High attention to detail with excellent document indexing and data-entry accuracy - Strong time management; able to prioritize multiple files and meet SLAs - Clear written and verbal communication with borrowers, lenders, title/escrow, HOAs, AMCs, and insurance agents - Problem-solving mindset to resolve documentation gaps and exceptions quickly - Proficiency with spreadsheets and checklists for pipeline tracking and follow‑ups Benefits - Above market salary - HMO with free dependent - Paid leave incentives - Performance based Incentives - Quarterly Company Events - In-depth training for career growth Great Company Culture and HR experience Originally posted on Himalayas