3(16) Account Manager (Overlay product)

Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position. Location: Remote Reports to: Director, 3(16) Overlay Classification: Exempt __X____ Non- Exempt ______ Job Summary: Account Manager services Enhanced 3(16), Comprehensive 3(16) and Institutional 3(16) clients; maintains Bundled Recordkeeper/client/advisor relationships for approximately 100 Comprehensive clients and assists with Enhanced 3(16) clients; reviews compliance testing; contribution calculations; sign / file Form 5500 and works with auditors. The position requires high levels of confidentiality and the ability to work as part of a team, while independently managing accounts. Excellent communication skills and a full understanding of customer service is a must. Position is for experienced Account Managers. Responsibilities: - Provides timely, superior customer service and issue resolution to clients and advisors - Maintains client relationships with high client retention rate - Interprets plan documents. Able to identify and effectively communicate improvements to clients and partners. - Thorough knowledge of ERISA, IRS & DOL regulations regarding qualified plans - Works with assigned Administrator to ensure deadlines are met timely - Works with client to ensure Plan corrections are properly executed - Support the training and development of new team members by providing guidance, sharing best practices, and helping them develop the skills and knowledge needed to succeed in the role. - Participate in projects throughout the year in order to support the team in meeting industry deadlines. - Assigned Account Manager for key clients, including large and significant retirement plans. Enhanced 3(16), Comprehensive 3(16) and Institutional 3(16) Responsibilities: - Review Form 5500 as prepared by Bundled Recordkeeper - Review compliance Testing as prepared by the Bundled Recordkeeper (ADP/ACP; 415; 402(g) 416, 410(b)) - Review census data including any data integrity reports, if applicable - Review employer contribution calculations as prepared by Bundled Recordkeeper - Review participant QDROs prior to sending to Legal - Review hardship distribution requests - Work with plan’s Form 5500 auditor to provide limited audit support for Enhanced 3(16) clients. - Provides oversight and management of the following tasks as performed byBundled Recordkeeper for an assigned client base of approximately 100 Comprehensive clients. - Review Plan Document - Review SPD and SMM for compliance with ERISA - Review recordkeeper’s preparation and delivery of required plan Notices (including the participant fee disclosure notice) - Review eligibility provisions and determinations - Review enrollment - Review vesting - Authorize and review the Bundled Recordkeeper’s preparation of SAR - Confirm forfeitures / Suspense Accounts were used in accordance with plan document - Confirm the Bundled Recordkeeper processed all involuntary distributions - Conduct Annual Plan Review (APR) - Works with Bundled Recordkeeper to pull contribution report to track the timeliness of contributions - Works with plan’s Form 5500 auditor to provide audit support. Requirements: - 5+ Years of Defined Contribution retirement compliance and service experience - Minimum of 1 year in Account Manager or similar role in retirement administration. - QKA designation required or willingness to attain. - Excellent Client Relationship skills - Mastery of administrator functions and skills - Problem solving ability - Excellent communication and organizational skills - Ability to work in fast paced team environment - Knowledge of Excel and other Microsoft applications/software - Experience with FT Williams strongly desired - Ability and willingness to provide a high level of service to clients and partners. - 3(16) Fiduciary Services knowledge a plus - If remote employee, must have previous experience working from home Originally posted on Himalayas