Network Operations Specialist

Key Responsibilities IT Infrastructure Platform Management (80%) - Design & Implementation: Design and deploy robust IT infrastructure platforms to support critical business applications, ensuring seamless integration with US-based client systems. - Performance Optimization: Analyze complex performance trends, identify potential risks, and propose systemic optimizations. - Capacity & Budgeting: Lead capacity planning initiatives and provide technical rationale for procurement budget planning and specifications. - R&D and Innovation: Research emerging technologies to evaluate and propose innovative solutions and iterative system upgrades. - Automation & Integration: Design complex scripts to automate routine tasks and optimize existing infrastructure tools and resource integration. Security Assurance & Continuity (20%) - Threat Mitigation: Safeguard infrastructure by deploying robust security measures, managing patch updates, and designing response strategies for identified vulnerabilities. - Incident Management: Lead the resolution of unprecedented technical issues, performing root-cause analysis and documenting prevention measures. - Business Continuity (BCP): Draft comprehensive BCP plans, define testing approaches, and evaluate drill results to ensure organizational resilience. - Compliance & Audit: Ensure strict adherence to security protocols and assist in the preparation of audit materials and improvement reports. Technical Leadership - Knowledge Management: Lead the development of technical documentation and internal knowledge bases to facilitate team-wide technical exchanges. - Standardization: Identify and mitigate risks in non-standard scenarios while proposing improvements to standardize global processes. Requirements Education & Experience - Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. - Technical Tenure: Minimum of 4 years of total IT experience, with at least 2 years specifically in a networking-related field including project experience. - Network Scale: Experience administering medium-sized networks (750+ nodes) is preferred. - Global Context: Experience working within a Multinational Corporation (MNC) environment is highly desirable. Technical Skills - Certifications: CCNA required; CCNP (or equivalent) is strongly preferred. - Hardware Expertise: Advanced proficiency in Cisco (ASA, IOS, Switches) and Huawei technologies. - Networking Protocols: Deep understanding of TCP/IP, BGP, OSPF, MPLS, QoS, and VPN (GRE, IPSec). - Systems Knowledge: Introductory knowledge of Windows Server and Linux (Ubuntu preferred). - Infrastructure: Hands-on experience with Firewalls, LAN/WAN, IDS, and complex cabling/rack management. Core Competencies - Project Management: Proven experience leading at least one 6-month technical project. - Problem Solving: Ability to solve complex technical issues without predefined processes. - Communication: Ability to communicate technical ideas effectively in English, both verbally and in writing. Originally posted on Himalayas